How to send your prescription
Where do I find my prescription?
Your prescription can be found on a small card or a sheet of paper issued by your optometrist. If you don’t have it then you should contact your optician or shop to ask for a copy. It’s your legal right to obtain your own personal data.
How do I ensure my prescription is valid?
First, make sure the data is legible. Then ensure the prescription is still valid by finding the expiration date. If the date is passed the expiration date your prescription is no longer valid and you need to obtain a new one.
How do I send you my prescription?
Scan or take a picture of your prescription and upload the file after you have selected the lens options for your order. If your prescription is not readily available you can send an image to us through the following ways after you check out. Remember to include your order number when you send in the prescription.
Whatsapp: +852 59884751
How to Read Your Eyeglass Prescription
Reading eyeglass prescription doesn't require special training or a medical degree - we've broken it down and simplified everything to make your online ordering experience a piece of cake!
Here is an example of a prescription card/sheet. Usually you'll see all the information shown like this example. However, one of the measurements is sometimes missing. That is the PD. If PD is missing and you want to find it out by yourself, you may click here to learn more.
The following prescriptions are not eligible:
Expired - Usually the prescription form comes with a valid date. If it’s expired, we’ll not be able to accept it for your order.
Prescription for contact lenses – we accept spectacle prescription only unless optometrist stated that the prescription can be also used for spectacles.